Privacy Policy

At Michael Bland Chartered Accountant, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and protect your data. By engaging with our services, you acknowledge and accept the practices described below.

  1. Personal Information We Collect

We collect personal information directly from you or automatically through your interactions with us, such as on our website. This information may include:

        • Identifying information: Name, contact details (email, address, phone number, TFN)
        • Transactional information: Details related to transactions or services provided
        • Financial information: Payment details, credit card numbers, or banking information
        • Legally required information: Information necessary for identification or verification purposes

We may also use cookies on our website to enhance your experience. You can manage cookies in your browser settings.

  1. How We Use Your Personal Information

We collect and use your personal information for the following purposes:

        • Providing requested services
        • Improving and optimizing our services and user experience
        • Sending service, support, and administrative messages
        • Complying with legal obligations and resolving disputes
        • Considering employment applications
  1. How We Collect and Store Personal Information

We collect personal information directly from you whenever possible and in a fair and lawful manner. We take reasonable steps to ensure you are aware of:

        • Our identity and contact details
        • Collection of personal information from sources other than yourself
        • The purpose for collecting personal information
        • Consequences of not providing some or all personal information
        • Any third parties with whom we may share personal information
        • Your rights to access, correct, and complain about your personal information
        • Possible disclosure of personal information to overseas recipients

Unsolicited personal information received will be destroyed unless it aligns with the Australian Privacy Principles or is contained in a Commonwealth record. Sensitive information will only be collected with your consent or as required by law.

  1. Use and Disclosure of Personal Information

We only use, process, or disclose your personal information for the primary purpose it was collected or as allowed by relevant laws. We may disclose personal information to:

        • Our employees and related bodies corporate
        • Data processors, including third-party suppliers and service providers
        • Professional advisers, dealers, and agents
        • Payment systems operators
        • Business partners or sponsors of competitions
        • Authorities and law enforcement agencies as required by law

We ensure appropriate safeguards for any personal information disclosed to third parties.

  1. Personal Information Processing and Security

We process your personal information on our servers in Australia. We may transfer your information to third parties for necessary services, including those located outside of Australia. We take reasonable steps to protect your personal information from loss, unauthorized access, modification, or disclosure. However, we cannot guarantee its absolute security.

  1. Third Parties and External Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these external sites. Please review their policies when visiting them. When you transact with others through our services, you become the data controller and should inform the other party about your privacy practices.

  1. Anonymity and Pseudonymity

You have the option to remain anonymous or use a pseudonym when dealing with us, except when required by law or impractical for us to assist you without personal identification.

  1. Your Rights and Complaints Procedure

You have the right to access and correct your personal information held by us. If you have concerns or wish to make a complaint about our handling of your personal information, please contact our office. We will respond to your complaint promptly. If you remain unsatisfied, you may seek further assistance from the Office of the Australian Information Commissioner.

  1. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the effective date provided. Please check this page periodically to stay informed.

By continuing to use our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.